Lifeguard retention ensures the overall effectiveness and consistent safety of the aquatic facilities. The shortage of lifeguards had caused significant challenges for aquatic facilities, which led to inadequate staffing numbers, decreased morale among lifeguards, and limited safety supervision. As a result of high lifeguard turnover rateduring the pandemic, there was a limited number of staff and new guards were hired and trained to meet the appropriate staffing numbers. This caused a concern for the general safety of the public, the efficiency of emergency situations, and shortened operational.
